What You Get
Your AI Employee
One role or workflow live and delivering to your job specification
Acceptance criteria
Simple checks so you know it works.
SurgeCare™ monitoring
24/7 health checks and safe updates.
Real-time dashboard & reports
Live KPIs and exportable reports, plus a named contact.
Team training
Short session for your team, with a recording.
Stability & rollback
30-day hardening after go-live and a clean rollback plan if needed.
Implementation Plan
Clear steps. Fixed scope. Managed by SurgeCare™.
Discovery & assessment
We agree the outcome, scope the role, and confirm what "done" looks like.
Environment setup
We connect to your tools with the minimum access needed. Safe and controlled.
Data integration & prep
We prepare the data and permissions so your role can run smoothly.
Deployment
We configure the role and switch it on in a safe test space.
Testing & sign-off
We run sample jobs with you. You sign off when the results match the outcome.
Go-live
We switch to live. SurgeCare™ tracks performance, handles safe updates, and keeps errors inside the agreed budget.
Everything is handled by SurgeCare™ inside the agreed budget.
Ready to put this into motion?
Book a 15-minute scope call and get your first role live in 10–14 working days.
Integration Approach
We connect your AI role to the systems you already use. No new software, no long IT projects.
Safe, proven methods
Built on established patterns.
Full audit logging
Every action recorded.
Built-in safeguards
Retries, limits, error queues.
Managed by SurgeCare™
Secure, reliable updates.
Security & Privacy
Your data, protected.
End-to-end encryption
Data in transit and at rest, utilizing industry-leading protocols.
Full GDPR compliance
UK Data Protection Act compliant, ensuring legal and ethical data handling.
Role-based access control
Sensitive information limited to authorised personnel only.
Security audits
Regular vulnerability assessments to identify and mitigate risks.
Secure managed updates
SurgeCare™ maintains a hardened security posture for all components.
Data anonymisation
Advanced options for AI model training, protecting identifiable information.
Relevant Documents
Note: SurgeCare™ manages secure access and updates for all related documents.
Risk & Governance
SLAs
Clear uptime and response commitments so you know what to expect.
Error Budgets
SurgeCare™ keeps errors below agreed limits and reports on them.
Escalation Path
Named contacts and a clear route if issues come up.
Fallbacks & Stop-points
Human checks at the right moments to prevent unwanted actions.
Frequently Asked Questions
Everything you need to know about Surge implementation
Still have questions?