What Surge is. And isn't.

What Surge AI is: an AI Employee that works

Specialised AI employees that work for your business

Fully Managed Service - SLAs, monitoring, reports

KPI driven with clear guardrails

Improves continuously from feedback

What Surge AI is not: a freelancer, agency, or tool

A contractor you manage

A broad agency retainer

Another point tool you babysit

A black box without oversight

SurgeCare™. Included in every role.

We run the AI so you don't have to. You get outcomes, SLAs, and clear reporting.

Onboarding and UAT checklist
Weekly KPI report with drift and actions
Safe updates and controlled change windows
Quarterly business review
Monitoring and incident response
Release notes, rollback plan, and error budgets

Priority SLA available as an add-on.

Includes SurgeCare™

Marketing AI Surge

  • Plans and executes marketing campaigns
  • Manages content across multiple channels
  • Tracks performance and optimizes ROI
Includes SurgeCare™

Support AI Surge

  • Handles customer inquiries 24/7
  • Resolves technical issues efficiently
  • Maintains knowledge base and documentation
Includes SurgeCare™

Finance AI Surge

  • Processes invoices and payments
  • Generates financial reports and analysis
  • Manages budgets and forecasting
Includes SurgeCare™

Sales Exec. AI Surge

  • Qualifies and nurtures leads
  • Manages CRM and pipeline
  • Schedules meetings and follows up
Includes SurgeCare™

Exec. Assistant AI Surge

  • Manages calendar and scheduling
  • Handles correspondence and communication
  • Organizes documents and files
Includes SurgeCare™

RevOps AI Surge

  • Aligns sales and marketing operations
  • Optimizes revenue processes
  • Provides data insights and reporting

Every role includes SurgeCare™: onboarding, monitoring, safe updates, weekly KPI reports. Priority SLA available.

How Surge integrates with your existing tools.

We plug straight into the tools you already use.

Surge runs the work and tracks the results.

Tools
Surge
KPIs

SurgeCare™ monitors jobs, handles incidents, and ships safe updates.

Connects to CRM, helpdesk, marketing automation, calendars, documents, and finance systems.

No rip and replace.

Why businesses choose Struan.

Lower cost than hiring

A fraction of a full‑time hire without management overhead.

Managed Services Included

SurgeCare™ handles monitoring, updates, reports, and SLAs. Priority SLA optional.

Fixed monthly cost

Predictable pricing with no hidden fees.

Control and safety

Guardrails, permissions, and an audit trail as standard.