Struan builds and runs AI employees as a managed service for finance, admin, operations, writing, data and customer support. Recruitment is one application of that broader service. A recruitment agency starts with a defined job, named sources and approvals, then sees the role proved on its own work before agreeing to run it.
What a recruitment agency can scope
A recruitment agency typically has administrative work worth moving before it has any candidate-facing work. Formatting and normalising CVs into a consistent layout, drafting interview scheduling messages for a named consultant to send, keeping a compliance record such as DBS or right-to-work expiry dates up to date, and drafting candidate correspondence templates are realistic first jobs to name in a job description. Each of these is work to scope and prove, not a capability Struan can promise before seeing your workflow.
Where a named person keeps the decision
Any action that reaches a candidate directly needs a named person's approval before it goes out. That includes a message to a candidate, a shortlist recommendation, or a change to a candidate's record. The AI employee drafts the work, and your named consultant reads it and decides. Struan does not run sourcing or send candidate messages on its own, and recruitment decisions stay with your team.
Agree data protection responsibilities
The Information Commissioner's Office published data protection considerations for AI-assisted recruitment in November 2024, following an audit of recruitment tools. The ICO identifies responsibilities for both recruiters and providers. Before candidate data is used, agree the processing instructions, data access, retention and human review with your provider and data protection adviser. Read the ICO recruitment guidance when assessing privacy risks, explaining processing to candidates and limiting unnecessary data collection.
What this does not replace
An AI employee does not replace your ATS, your CRM or your compliance software. It is a role that opens the sources you name, works from your existing chat tool, and reports through a named person. If your agency later wants a deeper connection to a specific system, that is scoped and proved the same way as the first role, not assumed as a standard feature.
How a role gets built, and what it costs
A recruitment role starts the same way any Struan role starts: a scope call, then a written job description naming the jobs, the sources it may open, what comes back and who approves it. Struan proves the role on your agency's own live work before you agree to run it. Once live, the role works from the chat tool your team already uses, such as Microsoft Teams or Google Workspace, and a named person at Struan signs a report your team reads every week. The cost of building the role is agreed separately from the ongoing managed-service fee, and both are set out in writing before anything is built. See how the process runs in full.
Questions worth asking before you scope a role
Will an AI employee contact or source candidates on its own?
No. Any message that reaches a candidate needs a named person's approval before it sends. The AI employee can draft outreach or a shortlist note, and a named consultant decides whether it goes out.
Which recruitment systems does Struan connect to?
Name the ATS, CRM and other sources the role would need to open during scoping. The job description records the permitted access and required output. Struan proves the agreed connection on your own work before the role runs.
How long does it take to get a role running?
There is no fixed timeline. The scope call and the proof stage set a realistic pace for your agency. Nothing runs until you have agreed the job description in writing.
If administrative work in your agency looks like a fit, book a scope call to name the jobs worth moving. If you want to see real work first, existing deployments are written up on the proof page. Two further explainers cover what AI as a hire means and how managed AI employees are run day to day. You can also get in touch directly if you would rather talk it through first.